al444's Privacy Policy
Your personal information is completely safe with us. al444 protects your privacy with SSL encryption and a strict data protection policy.
This privacy policy applies to all users of the al444 platform. By using our website, you are considered to have accepted all terms of this policy. Please read the full policy carefully.
al444 is a trusted online gaming platform in Bangladesh that places the highest importance on the privacy of users' personal information. Through this privacy policy, we clearly explain what types of information we collect, why we collect it, how we store it, and under what circumstances it may be shared with third parties. Our goal is to maintain complete transparency with you and to ensure your digital security.
Table of Contents
Types of Information Collected
We collect the following types of information for registration and service delivery on the al444 platform:
Personally Identifiable Information
Information you provide when creating an account includes:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Valid email address
- Mobile number
- Current address
Identity Verification Information
To complete the KYC process and ensure account security, we may request certain documents:
- National ID card (NID) or a copy of passport
- Selfie or facial photo (to confirm identity)
- Proof of address documents (bank statement or utility bill)
Financial Transaction Information
Information required for deposit and withdrawal processing:
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (for bank transfers)
- Transaction history
Technical Information
Information collected automatically while browsing the website:
- IP address and device information
- Browser type and version
- Login time and session information
- Website navigation history
- Cookies and local storage data
Purpose of Data Collection
al444 uses your information only for lawful and specific purposes. We collect and use your information for the following reasons:
Account Management
Your personal information is used to properly create, manage, and secure your account. This information is essential for preventing unauthorized access and for account verification.
Financial Transaction Processing
Your payment information is needed to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. This information is used to securely complete transactions with a minimum deposit of ৳200 and a minimum withdrawal of ৳1,000.
Customer Service
Our 24/7 live chat support team can view your account information to assist you properly. This ensures faster problem resolution and personalized service.
Fraud Prevention and Security
We monitor transaction patterns to detect and prevent money laundering, fraud, and unauthorized activity. This is essential to protect the interests of all users.
Service Improvement
Information collected is used to analyze user experiences and improve the al444 platform, as well as to plan the addition of new games and features.
Regulatory Compliance
Storing certain information is mandatory in order to comply with applicable laws and regulations and to respond to lawful requests from legal authorities.
Data Storage and Protection
al444 has adopted the highest industry-standard technical measures to protect your information:
SSL/TLS Encryption
All communications on our website are secured with 256-bit SSL/TLS encryption. This means any information sent between your browser and our servers is fully encrypted and cannot be read by third parties.
Secure Server Infrastructure
Your data is stored in high-security data centers with both physical and digital security measures in place. Only authorized personnel can access the servers.
Password Hashing
Your password is never stored in plain text. We use industry-standard hashing algorithms to keep passwords secure, so even our staff cannot see your actual password.
Regular Security Audits
Regular cybersecurity audits are conducted to ensure the security of our platform. If any vulnerabilities are identified, corrective action is taken immediately.
We are always committed to protecting your information. However, it is not possible for anyone to guarantee 100% security on the internet. We therefore advise you to use a strong password and change it regularly.
Cookies and Tracking Technology
The al444 website uses cookies and similar technologies to improve your browsing experience. Below we describe the types of cookies we use and their purposes:
Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, perform security checks, and store form data. There is no option to disable these cookies, as doing so would prevent the website from functioning properly.
Performance and Analytics Cookies
These cookies are used to understand which pages of the website are used most and where any issues may arise. We use this information to improve the platform. All data collected is completely anonymous.
Functionality Cookies
These cookies are used to remember your preferred language, display settings, and other personalized preferences. This makes each of your visits more convenient.
Cookie Controls
You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some features of the website to stop working. The method for changing cookie settings varies across different browsers — contact our support team for help.
Sharing Information with Third Parties
al444 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Payment Processors
Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking service providers to complete transactions. These organizations follow their own privacy policies and we are bound by effective agreements with them.
Legal Obligations
We may be required to provide information under a lawful order from a court or authority under Bangladeshi or other applicable legal jurisdiction. In such cases, we will not provide any information beyond what is legally required.
Technology Service Providers
Limited information may be shared with server hosting, cybersecurity, and other technology service providers to ensure the functionality of our platform. They may use this information only for the specified purpose.
Beyond the circumstances described above, al444 does not share any of your personal information with third parties. We never sell or transfer your information to advertisers or marketing organizations.
User Rights
Every user of the al444 platform retains the following rights regarding their personal information:
Right of Access
You can find out at any time what information al444 holds about you. Contact our support team to receive a copy of this information.
Right to Rectification
If your profile contains incorrect or incomplete information, you can request that it be corrected. Ensuring accurate information is also important for the security of your account.
Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations.
Right to Object to Processing
If you object to a specific use of your information, you can let us know. We will consider your request and take appropriate action.
Right to Data Portability
You may request your data in a structured, machine-readable format. Contact our support to exercise this right.
To exercise any of the rights mentioned above, contact our support team. We will aim to respond to your request within 7 business days.
Protection of Minors' Information
Important: The al444 platform is only for users aged 21 and above. We do not knowingly collect or store the information of anyone under the age of 21.
Age Verification Process
We verify date of birth at registration. Age is confirmed through a national ID card or passport during the KYC process. If any user registers with false information, their account will be closed immediately.
If a Minor's Information Is Discovered
If we learn that a minor has created an account, we will close that account immediately and securely delete all information collected. Returning any funds transacted will be considered.
A Message to Parents and Guardians
We ask parents and adult family members to regularly monitor children's and teenagers' internet use. Use parental control software on your child's device and have awareness-building conversations about online gaming.
Payment Information Security
al444 takes special precautions to protect financial information:
Encrypted Storage
All your payment-related information — bKash number, Nagad number, Rocket number, Upay details, or bank account details — is stored securely with industry-standard encryption.
Transaction Monitoring
Our automated system works around the clock to detect suspicious transactions. If unusual activity is noticed, the account is temporarily suspended and the user is notified.
Minimum Data Collection Policy
We only collect the minimum information necessary to complete transactions. Maximum security is ensured for transactions with a minimum deposit of ৳200 and withdrawal of ৳1,000. Withdrawals are processed within 5-30 minutes without compromising any data.
Data Retention Period
Active Account Information
All your information will be stored for as long as your account remains active. This information is used to provide services, ensure security, and fulfill legal obligations.
Closed Account Information
Even after an account is closed, certain information may be retained for a specified period for legal, regulatory, and accounting purposes. Once that period has passed, the information will be securely deleted or anonymized.
Transaction Records
Financial transaction records are retained in accordance with legal requirements. These records may be used for dispute resolution and fraud investigations.
Policy Changes and Updates
Right to Make Changes
al444 reserves the right to modify this privacy policy at any time. This policy may be updated to improve services, reflect legal changes, or meet business needs.
Notice of Changes
If significant changes are made to the privacy policy, we will notify you via your registered email or through a notice on the website. Continued use of the website after changes have been made will be considered your acceptance of the revised policy.
Previous Versions
The "Last Updated" date is shown at the top of this page. If you wish to view a previous version of the policy, please contact our support team.
Contact Us
If you have any questions, concerns, or complaints regarding this privacy policy, please do not hesitate to contact us:
al444 Privacy Team
Our dedicated support team is ready to resolve any questions you have regarding data protection. We will respond to your request as soon as possible.
You can also read our other important policies: Terms & Conditions, Responsible Gaming and About Us.